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Our Values & Behaviours

People First

Our Staff, Our Patients, Our Partners

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We will...

  • Work together, leading by example
  • Acknowledge each other’s efforts
  • Be productive & get things done
  • Be positive

We will not...

  • Be disrespectful
  • Dismiss our impact on others
  • Leave it for someone else to do
  • Hold on to negativity

Honest & Fair

Listening and learning from each other

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We will...

  • Value everyone's contributions
  • Listen to each other
  • Be open, Honest & transparent
  • Make a difference

We will not...

  • Be unhelpful
  • Ignore feedback
  • Blame others
  • Work in isolation of others

Striving for Excellence

Delivering best practice with pride

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We will...

  • Find solutions
  • Do our best
  • Share & deliver best practice
  • Be creative

We will not...

  • Focus on problems
  • Let people down when we give our word
  • Be defensive
  • Accept poor practice


Invicta Health Head Office
Corporate Service
Birchington Medical Centre
Kent, CT7 9HQ

Tel: 0800 242 5199 or 01227 470057

Registered address: Camburgh House, 27 New Dover Road, Canterbury, Kent, CT1 3DN