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Image: Emma-Rose EllisAwards, Accreditations and Pledges
Armed Forces Accreditation
We are proud that all of our practices are Veteran Friendly with trained staff ready to support our veteran community.
Armed Forces veteranfriendly accredited
GP practice
As a Veteran Friendly GP Practice we:
- Have a clinical lead for veteran health along with local practice champions.
- Ask patients ‘Have you served in the Armed Forces?’ to help identify veteran patients.
- Support veteran patients to access dedicated health services.
- Undertake regular training and development to meet the health commitments of the Armed Forces Covenant and better understand the needs of veteran patients.
If you are a veteran patient, please let your surgery know that you have served so that we can make sure that we understand your health needs and ensure you are getting the best possible care.

Menopause Friendly
Menopause Workplace Accreditation
The accreditation, established by Henpicked: Menopause In The Workplace, recognises organisations that embrace menopause in the workplace.

Menopause is experienced by individuals born with ovaries and is reached 12 months after their last period. The perimenopause is the stage before the menopause when hormone levels are beginning to decline and symptoms start. It usually occurs between the ages of 45 and 55 (although can begin earlier) when the ovaries run out of eggs and the hormones oestrogen, progesterone, and testosterone fall.
Everyone experiences the menopause transition differently and for some people it can have a significant and challenging impact, especially whilst at work. There are over 30 symptoms which are often debilitating and unpredictable, including hot flushes, anxiety, insomnia, problems with concentration and memory, fatigue, palpitations, headaches, muscle and joint pains, and low mood.
These can last for a number of years, so workplace support is very important.
The Menopause Friendly rating recognises the work the Invicta Health done to support people in the workplace:
- A support network. The group isn’t limited to women, or people born with ovaries; it includes partners or work colleagues of people going through menopause.
- A dedicated email address for people to ask any questions they may have or share useful information.
- Policies to support both menopause and andropause. This provides advice and guidance for staff who are going through the perimenopause and menopause, and for managers and how to support their staff.
- Regular updates in staff newsletters of any menopause related news.

Disability Confident
We are a Disability Confidence Committed organisation ensuring we are changing behaviours and culters and ensure we have an inclusive recruitment process and practice.

PSIRF
The PSIRF early adopter achievement reflects Invicta Health’s contributions to helping to develop and shape the PSIRF framework.
Invicta Health will continue to explore, learn and test PSIRF principles, and your contribution to the further development of a framework for PSIRF in general practice
What is PSIRF?
PSIRF, or the Patient Safety Incident Response Framework, is a new approach by the NHS in England for responding to patient safety incidents. It aims to organisations to proactively learn from these incidents and make improvements.
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INVICTA HEALTH
Invicta Health Head Office
Corporate Service
Birchington Medical Centre
Birchington
Kent, CT7 9HQ
Tel: 0800 242 5199 or 01227 470057
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STAFF RESOURCES
Registered address: Camburgh House, 27 New Dover Road, Canterbury, Kent, CT1 3DN